General Terms & Conditions

General Terms & Conditions

1. About the Website

Welcome to 247 Gym Equipment; 247gymequipment.com.au (the "Website"). The Website provides you with an opportunity to browse and purchase various fitness products ("Products"). By accessing and using the Website, you agree to be bound by these General Terms and Conditions ("Terms").

The Website is operated by Pro Gear Fitness Pty Ltd T/As 247 Gym Equipment (ABN 51 680 765 780). Access to and use of the Website is provided by 247 Gym Equipment. If you do not agree with these Terms, you must cease use of the Website immediately.

2. Acceptance of the Terms

You accept the Terms by remaining on the Website. You may also accept the Terms by clicking to accept or agree when prompted.

3. Terms of Sale

When you place an order with us, you will receive an email confirming receipt. This is not an acceptance of your order. A contract is only formed once payment is approved.

All order details are final once processed. Incorrect shipping information resulting in redirection may incur an additional fee.

4. Promotions and Special Offers

Promotional codes, sales, or discounts will be subject to specific terms at the time of offer. Promotions cannot be combined unless explicitly stated and cannot be applied retroactively.

5. Pricing and Product Availability

We aim for accuracy in all product listings. If an error is found after purchase, we will contact you to confirm the correct price or issue a refund.

If an item is out of stock, we may ship partial orders or offer refunds/store credit.

6. Registration

To access certain features, you must register with accurate details and a secure password. You must not register if prohibited by law.

7. Your Obligations as a Member

  • Use the Website lawfully
  • Keep login credentials confidential
  • Report unauthorised access immediately
  • No spam, scraping or automated use

8. Purchase of Products and Returns Policy

All sales are final. We do not offer refunds for change of mind. Returns may be authorised at our discretion. If approved, the customer must:

  • Cover all return shipping costs
  • Pay the original shipping cost (even if free shipping was offered)
  • Pay a 15% restocking fee

Returns must be:

  • In original, unused condition
  • In original packaging
  • Requested within 7 days of delivery

We will cover return costs for defective or damaged goods that cannot be repaired within a reasonable time.

See our full policy at: Refund & Returns Policy.

9. Warranty

All products come with guarantees in accordance with Australian Consumer Law.

  • Warranty duration and coverage may vary by brand
  • Standard warranty covers manufacturing faults for 12 months
  • Warranty does not cover misuse, wear and tear, or commercial use (unless stated)

Claims must include proof of purchase. Visit: Warranty Page.

10. Delivery

Deliveries are handled by third-party couriers. Most orders dispatch within 1–4 business days. Bulky items over 25kg are delivered kerbside only. Customers must assist with unloading unless arranged otherwise. A $25 re-delivery fee may apply.

More info: Shipping Information.

11. Copyright and Intellectual Property

All content is the property of 247 Gym Equipment and may not be used without permission.

12. Privacy Policy

We collect only necessary information to fulfil orders and improve service. Payment data is encrypted and not stored. We do not sell your data. More info: Privacy Policy.

13. General Disclaimer

We do not guarantee uninterrupted service. Use of this Website is at your own risk. Product visuals and specifications may vary slightly.

14. Limitation of Liability

Our total liability is limited to the amount paid by you for the product in question. We are not liable for loss of profits, goodwill, or indirect damages.

15. Termination

We may suspend or cancel your account at any time for breach or legal reasons. Upon termination, any rights or obligations that continue by nature shall survive.

16. Indemnity

You agree to indemnify us against all claims arising from your use of the Website or breach of these Terms.

17. Dispute Resolution

Disputes must be resolved by negotiation or mediation before initiating legal action. Mediation will be held in Sydney, NSW.

18. Venue and Jurisdiction

The Terms are governed by New South Wales law. Disputes are resolved under the jurisdiction of NSW courts.

19. Governing Law

These Terms are governed by the laws of New South Wales, Australia.

20. Independent Legal Advice

Both parties acknowledge these Terms are fair and entered into with full understanding.

21. Severance

If any part of these Terms is unenforceable, the remainder remains valid.

22. Boxing Day Terms and Conditions

Sale runs from 26 December to 2 January. Items are available while stocks last and must be checked out to be secured. Orders before the sale are not eligible for discount.

23. Promotional Sales – General Terms

  • Applies only to in-stock items
  • Cannot be combined with other promotions
  • No rain checks
  • Cannot be applied to previous orders

Questions? Email us at sales@247gymequipment.com.au.