Privacy Policy for Gym Equipment Australia - 24/7 Gym Equipment

This Privacy Policy applies to all personal information collected by Pro Gear Fitness T/As 24/7 Gym Equipment via our website 247gymequipment.com.au. We are committed to protecting the privacy of all customers purchasing home gym and commercial gym equipment across Australia.

How We Protect Customer Information for Home & Commercial Gym Equipment

At 24/7 Gym Equipment, we take the protection of your personal information seriously. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. Your data is collected, stored, and used only as required to process orders, improve our services, and communicate with you lawfully. We also use secure systems and limited access procedures to ensure your information remains safe.

Collection, Use & Storage of Personal Data for Gym Equipment Buyers

The following sections explain in detail how we define, collect, use, and safeguard your personal information when shopping with us.

1. What is "personal information"?

• The Privacy Act 1988 (Cth) defines "personal information" as information or an opinion about an identified individual or someone reasonably identifiable:
• whether the information or opinion is true or not; and
• whether the information or opinion is recorded in a material form or not.
• If information does not disclose your identity or allow it to be ascertained, it is not classified as personal information under this policy.

2. What information do we collect?

• The personal information we collect depends on how you use the Website. This may include: full name, email, address, phone number(s), date of birth, and any other information necessary to process your transaction.

3. How we collect your personal information

• We collect personal information when you input details into the Website (e.g. checkout, forms, subscriptions).
• We also use cookies, which help customise your browsing experience and track usage. Cookies generally do not personally identify you.

4. Purpose of collection

• The purpose of collecting personal information is to provide you with the best possible service on our Website.
• We may disclose information to service providers who assist with website operations, or to maintenance/support staff as part of their normal duties.
• By using the Website, you consent to receiving direct marketing from us. We only send relevant communications that you would reasonably expect. You may opt out of marketing at any time.

5. Access and correction

Under Australian Privacy Principle 12, you can request access to the information we hold about you. Under Principle 13, you may also request corrections if your details are inaccurate. Please contact us using the details below to exercise these rights.

6. Complaint procedure

If you believe your privacy has been breached, contact us immediately. Complaints are reviewed by our General Manager, and further information may be requested. If the issue is confirmed, corrective action will be taken. If you remain dissatisfied, you may escalate the matter to the Office of the Australian Information Commissioner (OAIC).

7. Overseas transfer

Your personal information may be transferred to recipients in Europe and the USA. These regions have comparable data protection laws. While we take steps to protect your data, we do not require overseas recipients to comply with the Australian Privacy Principles, and we are not liable if mishandling occurs overseas.

8. GDPR

In limited cases, the General Data Protection Regulation (GDPR) of the European Union may apply. However, our Website does not specifically target EU customers, nor do we monitor EU users. Accordingly, the GDPR generally does not apply to your interactions with us.

9. How to contact us about privacy

If you have any questions about our Privacy Policy, want to access or correct your information, or wish to make a complaint, please contact us:

Email: Sales@247gymequipment.com.au
Address: Unit 10/202 Milperra Road, Milperra NSW 2214
Phone: 0412 029 000